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MS Dynamics IVR HTTP Connector | End-to-end configuration

Neha Manshiva
Neha ManshivaMay 2023
In this vidcast, we go over how to configure a custom connector for MS Dynamics CRM using the IVR Connectors on Webex Control Hub. This connector can then be invoked inside Webex Contact Center Flow designer to make data dips into the CRM and make changes to existing objects in CRM from within the flow. Sample Flow and Postman collection : github.com
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